CM/ECF Frequently Asked Questions


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When I print an image from CM/ECF, the right edge gets cut off.

After you click the print icon, click the shrink to fit' box on the printer setup screen. Once the setting has been changed, it should remain this way for all PDF documents.

Related Topics:
* I am having problems logging in with the information that was provided to me. Every time I type in the password, the system tells me that it is incorrect or that I can cancel or continue. Can you please check my account and let me know why I keep getting an error when I use it.

* I've registered for and received a CM/ECF login account, but I still get a login screen when I try to search for case information. Why?

* I'm unable to print a pdf document, it only asks me to name it. Why?

* What if I'm having computer problems?

* How do I link my PACER account to my ECF account?

* I open the document, but all I see is a blank screen. What's wrong?

* I'm having problems with my internet provider and I have not received my electronic notices. What should I do?

* What hardware and software will I need to use CM/ECF?




United States District Court for the District of Massachusetts

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