CM/ECF Frequently Asked Questions


Match word(s).



I've registered for and received a CM/ECF login account, but I still get a login screen when I try to search for case information. Why?

The CM/ECF account that is set up for you is strictly for electronic filing of case related information. To view case related documents and query cases, you will still need to login using your Pacer account when prompted. See the FAQ on linking your PACER account to your CM/ECF account.

Related Topics:
* I received a notice of electronic filing in a case I'm involved in but there was no link or text after the line: "Copy the URL address on the line below into the location bar of your Web browser to view the document: or Document Number:"

* When I copy the URL address from the Notice of Electronic Filing (NEF) receipt into a browser (as instructed), it brings me to a PACER login screen. Why?

* When I print an image from CM/ECF, the right edge gets cut off.

* I'm having problems with my internet provider and I have not received my electronic notices. What should I do?

* What happens when I am on vacation and I don't have access to e-mail?

* What hardware and software will I need to use CM/ECF?

* I am having problems logging in with the information that was provided to me. Every time I type in the password, the system tells me that it is incorrect or that I can cancel or continue. Can you please check my account and let me know why I keep getting an error when I use it.

* What should we do when an attorney leaves the firm?

* In training we were told you get one free look at the document when you receive a Notice of Electronic Filing. How does it work, since we still have to login to PACER?

* May I add a client's email address to my account?

* I have filed a notice of appearance but I'm not receiving notices. How do I fix this?

* What if I'm having computer problems?

* I open the document, but all I see is a blank screen. What's wrong?

* I added additional email addresses to my noticing list however, now I am not getting any notices. Why?

* How do I link my PACER account to my ECF account?

* Local Rule requires a Certificate of Service, but how do I know who I have to serve by paper?

* I'm not receiving notices in cases in which I am involved. I've registered for ECF and have a login and password. What's wrong?

* Do I need to use a client code when logging into PACER or ECF?

* I'm unable to print a pdf document, it only asks me to name it. Why?

* I filed an appearance in a case, but have since the left the firm. What do I need to do to stop receiving notices?

* I receive e-mails from the Court, but I just can't read the body of the message. What's wrong?




United States District Court for the District of Massachusetts

[ Home | Site Map | Contact Information ]