CM/ECF Frequently Asked Questions

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I received a notice of electronic filing in a case I'm involved in but there was no link or text after the line: "Copy the URL address on the line below into the location bar of your Web browser to view the document: or Document Number:"

There was no document filed with the docket entry. Not all events (entries) in the case need to have PDF documents filed with them. Court users may enter Electronic Orders, Electronic Clerk's Notes, Electronic Notices, etc. without attaching a PDF file. These entries are text-only entries. Additional Information : 'Copy the URL address' shows up when the attorney chooses Text Noticing in their email setup. 'Document Number' shows up when the attorney chooses HTML Noticing in their email setup. Users may change from Text Only to HTML by modifying email information from the Utilities menu.

Related Topics:
* I added additional email addresses to my noticing list however, now I am not getting any notices. Why?

* In training we were told you get one free look at the document when you receive a Notice of Electronic Filing. How does it work, since we still have to login to PACER?

* When I copy the URL address from the Notice of Electronic Filing (NEF) receipt into a browser (as instructed), it brings me to a PACER login screen. Why?

* I receive e-mails from the Court, but I just can't read the body of the message. What's wrong?

* Local Rule requires a Certificate of Service, but how do I know who I have to serve by paper?

* I'm having problems with my internet provider and I have not received my electronic notices. What should I do?

* I filed an appearance in a case, but have since the left the firm. What do I need to do to stop receiving notices?

* I'm not receiving notices in cases in which I am involved. I've registered for ECF and have a login and password. What's wrong?

* I've registered for and received a CM/ECF login account, but I still get a login screen when I try to search for case information. Why?

* May I add a client's email address to my account?

* How do I link my PACER account to my ECF account?

* What happens when I am on vacation and I don't have access to e-mail?

* I have filed a notice of appearance but I'm not receiving notices. How do I fix this?

* Do I need to use a client code when logging into PACER or ECF?

* What should we do when an attorney leaves the firm?

United States District Court for the District of Massachusetts

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