CM/ECF Frequently Asked Questions


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What if I haven't yet applied for an account?

If you are receiving e-mail notices from the Court, you already have a CM/ECF account. To have the login and password reissued to you, please contact our help desk at 866-239-6233 or by email at ecfhelp@mad.uscourts.gov Otherwise, please complete the online application on our web page. A login and password will be issued to you, via email, in approximately 7 business days after receipt of your application.

Related Topics:
* I think I have a login and password, but I can't remember it. Should I re-register and submit the online form?

* I am having problems logging in with the information that was provided to me. Every time I type in the password, the system tells me that it is incorrect or that I can cancel or continue. Can you please check my account and let me know why I keep getting an error when I use it.

* I have filed a notice of appearance but I'm not receiving notices. How do I fix this?

* I am changing firms. Do I need to establish a new e-filing login and password?

* What if I don't know how to use the system?

* I filed an Immigration or Naturalization petition, but can not see the case through PACER. Why?

* How do I link my PACER account to my ECF account?

* I filed a Social Security appeal, but can not see the case through PACER. Why?

* May I add a client's email address to my account?

* I receive e-mails from the Court, but I just can't read the body of the message. What's wrong?

* What if I think I have an ECF account, but don't know my login and password?

* What if I'm having computer problems?




United States District Court for the District of Massachusetts

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