CM/ECF Frequently Asked Questions

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I recently upgraded my Adobe application. When I try to view PDF documents in CM/ECF, I see a blank screen. How can I fix this?

In Adobe (writer), make the following changes: Go to Edit, Preferences, Options. Uncheck Display PDF in Browser.' Uncheck Allow Fast Web View. It may also be helpful to upgrade your Adobe software to the lastest version.

Related Topics:
* What if my document is too large, or is bound in some way that I can't scan it?

* I open the document, but all I see is a blank screen. What's wrong?

* I'm unable to print a pdf document, it only asks me to name it. Why?

* I tried to file a document but it says "format not recognized". What am I doing wrong?

* Is there a size limitation for Adobe PDF documents in CM/ECF?

* How do I sign my documents?

* How do I get a summons when I file a new case?

* How do I sign and file an affidavit?

* I have a box full of exhibits. Must they all be filed electronically?

* Local Rule requires a Certificate of Service, but how do I know who I have to serve by paper?

* How do I file my executed summons?

United States District Court for the District of Massachusetts

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