I tried to file a document but it says "format not recognized". What am I doing wrong?
All documents must be submitted in Adobe PDF (portable document format) with an extension of ".pdf". Two common errors occur. First, a user thinks that he/she saved the document in PDF. The user then tries to file the word processor version (Word, WordPerfect, etc.) of the document; not the saved PDF version. Second, a user fails to indicate the full path name for the PDF file he/she wants to upload. Because the system could not find the file, it responded with the "format not recognized" message. The solution: provide the full path name when identifying the file (example: "c:\documents\motion.pdf") during the upload process.
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United States District Court for the District of Massachusetts
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