CM/ECF Frequently Asked Questions


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Can you change my or my associate's email address for me?

Each attorney is responsible for maintaining their own account information, including law firm affiliation, street and telephone information, and email addresses. To update your information, log into your individual PACER account and access the Manage My Account page. Use the Maintenance tab to update your account information and send an update request to this Court. If the attorney is unable to update that information, send an email to the CM/ECF Help Desk at ecfhelp@mad.uscourts.gov - they will be able to assist you.

Related Topics:
* I filed a document that requires a fee, but failed to make the payment. What do I do?

* I am having problems logging in with the information that was provided to me. Every time I type in the password, the system tells me that it is incorrect or that I can cancel or continue. Can you please check my account and let me know why I keep getting an error when I use it.

* I registered for ECF but I have not received a login and password. How can I check on this?

* I need a summons. What do I do?

* I registered for ECF and have begun to receive e-mails with the Notice of Electronic Filing but I have not received a login and password yet. What do I do?

* Do I need to use a client code when logging into PACER or ECF?

* How do I pay my filing fee?

* How do I get a summons when I file a new case?

* Is CM/ECF mandatory?

* I am admitted pro hac vice? May I register to use CM/ECF?

* The law firm I work for is merging with another firm. How do I update my contact information?

* Local Rule requires a Certificate of Service, but how do I know who I have to serve by paper?

* What happens when I am on vacation and I don't have access to e-mail?

* How do I know what entry to use?

* I filed an answer that included two other attorneys from my firm, but their names do not appear on the docket. Why?

* How do I sign my documents?

* When I am out of the office for a period of time, I usually set up an Out of Office rule in my email account. Does that have any affect on ECF Noticing?

* I added additional email addresses to my noticing list however, now I am not getting any notices. Why?

* How do I file documents filed as part of the mediation process?

* May I file a notice of appearance for another attorney?

* What documents can not be filed electronically?

* I am filing a civil case with many parties. Do I add them all?

* What is CM/ECF?

* I filed an Immigration or Naturalization petition, but can not see the case through PACER. Why?

* I filed an appearance in a case, but have since the left the firm. What do I need to do to stop receiving notices?

* Where is the Notice of Removal entry?

* How do I file my executed summons?

* What if I make a mistake when filing a document?

* How do I register for Electronic Case Filing (ECF) in the District of Massachusetts?

* How do I link my PACER account to my ECF account?

* I have a box full of exhibits. Must they all be filed electronically?

* What should we do when an attorney leaves the firm?

* How do I sign and file an affidavit?

* How do I file a new civil case?




United States District Court for the District of Massachusetts

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