CM/ECF Frequently Asked Questions


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Can you change my or my associate's email address for me?

Each attorney is responsible for maintaining their own account information, including law firm affiliation, street and telephone information, and email addresses. To update your information, log into your individual PACER account and access the Manage My Account page. Use the Maintenance tab to update your account information and send an update request to this Court. If the attorney is unable to update that information, send an email to the CM/ECF Help Desk at ecfhelp@mad.uscourts.gov - they will be able to assist you.

Related Topics:
* How do I link my PACER account to my ECF account?

* I filed an appearance in a case, but have since the left the firm. What do I need to do to stop receiving notices?

* I registered for ECF and have begun to receive e-mails with the Notice of Electronic Filing but I have not received a login and password yet. What do I do?

* May I file a notice of appearance for another attorney?

* How do I get a summons when I file a new case?

* How do I file my executed summons?

* Where is the Notice of Removal entry?

* What documents can not be filed electronically?

* What should we do when an attorney leaves the firm?

* Do I need to use a client code when logging into PACER or ECF?

* I added additional email addresses to my noticing list however, now I am not getting any notices. Why?

* How do I file a new civil case?

* I am having problems logging in with the information that was provided to me. Every time I type in the password, the system tells me that it is incorrect or that I can cancel or continue. Can you please check my account and let me know why I keep getting an error when I use it.

* I filed a document that requires a fee, but failed to make the payment. What do I do?

* How do I sign my documents?

* I am admitted pro hac vice? May I register to use CM/ECF?

* How do I pay my filing fee?

* When I am out of the office for a period of time, I usually set up an Out of Office rule in my email account. Does that have any affect on ECF Noticing?

* What happens when I am on vacation and I don't have access to e-mail?

* Local Rule requires a Certificate of Service, but how do I know who I have to serve by paper?

* I filed an answer that included two other attorneys from my firm, but their names do not appear on the docket. Why?

* The law firm I work for is merging with another firm. How do I update my contact information?

* How do I file documents filed as part of the mediation process?

* How do I register for Electronic Case Filing (ECF) in the District of Massachusetts?

* I registered for ECF but I have not received a login and password. How can I check on this?

* What is CM/ECF?

* How do I sign and file an affidavit?

* I am filing a civil case with many parties. Do I add them all?

* How do I know what entry to use?

* I need a summons. What do I do?

* Is CM/ECF mandatory?

* What if I make a mistake when filing a document?

* I filed an Immigration or Naturalization petition, but can not see the case through PACER. Why?

* I have a box full of exhibits. Must they all be filed electronically?




United States District Court for the District of Massachusetts

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